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When I have trouble with something and need customer assistance, or if I am placing an order for something, I like to make sure I can talk to a real live person. If I have to go through lots of button pushing or leaving messages at the tone, I am not very likely to want to deal with whatever I had planned on taking care of. I think it is important and easier to take care of any situation if you can talk to a live person to help you out. Of course, I think that person must be able to help you or quickly connect you with one who can. So when it comes to dealing with businesses, I think even one which uses a remote answering service is better and easier to deal with than one which uses an automated system.

At Receptionist.org, they provide small to medium sized businesses with just such a tool. Because many of these businesses are having to down size and can no longer afford to keep full time staff such as receptionists, this remote answering service can be just the tool these businesses need to maintain customer service and communication.

The site, whose home office is in South Carolina with the remote site located in the Philippines, is user friendly and full of information on how to implement a remote site receptionist. Find out the advantages of hiring a remote answering service. Learn about the tips and trends in this way of conducting business. There is a blog full of information and an additional support community. You can find out about pricing and even get a free quote. You can get a free thirty day trial starting with 200 minutes.

Although an on site receptionist may be the best/ideal situation, many businesses are finding themselves in less than ideal circumstances. Remote Answering Services provides another option.